TheKey - Senior Home Care website

TheKey - Senior Home Care

📍 Raleigh, North Carolina 4.7 Google rating · 49 reviews
Home health Dementia care

Google review score

What visitors and families chose to post publicly, not an inspection

4.7/5
49 Google reviews
Unverified public reviews. Check the provider's state license as well, not instead.

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Indicative price
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Availability
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Funding accepted
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Specialist capability
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Service area
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Communication and family visibility
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Published pricing details

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About TheKey - Senior Home Care

Care begins with a conversation, then moves into a personalized plan built around the individual’s routines and goals, with a matched caregiver, Client Success Manager, and Caregiver Manager all involved from the start. The Balanced Care Method® guides daily support through six evidence-based areas: cognitive stimulation, nutrition, physical movement, social connection, meaningful activities, and restful sleep. Caregivers are trained in dementia communication techniques and provide specialized support for memory loss, including behavior management, safety monitoring, and family guidance. This structure combines local teams with national resources to adjust care as needs change, offering hourly, 24/7, or live-in options.

Google reviews

What people say AI summary

Reliable and responsive caregivers are consistently praised for stepping in during urgent situations and providing immediate, personalized support.

What reviewers like

  • +Immediate 24/7 care availability
  • +Caregivers are compassionate and professional
  • +Responsive scheduling and communication
  • +Willingness to go above duties

Things to note

  • -Caregiver mismatch with mobility needs
  • -Abrupt contract termination with short notice

Summarised from 20 Google reviews. It may not reflect every experience. Read the full reviews at the source.

Locations

Get directions ↗
  • 📍4901 Waters Edge Dr Suite 201, Raleigh, North Carolina, 27606 Directions ↗
Evidence and freshness: The address, phone, rating and review count come from the provider’s public Google Business Profile, and the description and review summary are written from the provider’s own website and its public reviews. ChooseCare has not inspected this service. Check its license with your state licensing agency before agreeing care. Operational details are provider-supplied and dated above, are not verified by us, and can change, confirm needs, availability, fees and contract terms directly before agreeing care. A listing or a paid advert is not a ChooseCare endorsement. Something wrong? Tell us and we will correct it.