TheKey - Formerly Home Care Assistance website

TheKey - Formerly Home Care Assistance

📍 San Francisco, California 4.9 Google rating · 26 reviews
Home health Dementia care
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Google review score

What visitors and families chose to post publicly, not an inspection

4.9/5
26 Google reviews
Unverified public reviews. Check the provider's state license as well, not instead.

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Availability
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Funding accepted
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Specialist capability
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Service area
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Communication and family visibility
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Published pricing details

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About TheKey - Formerly Home Care Assistance

For families navigating Alzheimer’s or dementia care at home, this agency offers specialized support grounded in cognitive science. Care follows the Balanced Care Method®, a structured approach that includes daily cognitive stimulation, meaningful activities, and behavior management techniques led by caregivers trained in dementia communication. Each client receives a matched caregiver plus oversight from a Caregiver Manager and Client Success Manager available 24/7. The service adapts to changing needs, offering hourly, 24/7, or live-in options with a focus on maintaining familiarity and routine.

Google reviews

What people say AI summary

Several reviewers highlight support from a local case manager or staffing manager who responds quickly to needs and matches caregivers thoughtfully.

What reviewers like

  • ＋Responsive case managers
  • ＋Caregivers matched to personality
  • ＋Reliable and compassionate staff
  • ＋Prompt communication

Summarised from 20 Google reviews. It may not reflect every experience. Read the full reviews at the source.

Locations

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  • 📍2001 Van Ness Ave, San Francisco, California, 94109 Directions ↗
Evidence and freshness: The address, phone, rating and review count come from the provider’s public Google Business Profile, and the description and review summary are written from the provider’s own website and its public reviews. ChooseCare has not inspected this service. Check its license with your state licensing agency before agreeing care. Operational details are provider-supplied and dated above, are not verified by us, and can change, confirm needs, availability, fees and contract terms directly before agreeing care. A listing or a paid advert is not a ChooseCare endorsement. Something wrong? Tell us and we will correct it.