The Villages of Lake Highlands
Google review score
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About The Villages of Lake Highlands
Assisted Memory Care supports residents across all stages of dementia, with a secure environment and staff trained in Alzheimer’s and memory care. The community uses the CALM™ program, which includes aromatherapy and sensory stimulation, and creates individualized "I" care plans based on each resident’s life story. A dedicated therapy gym and on-site skilled nursing allow those with changing medical needs to stay in place. Over sixty beds are designated for memory care, and the facility accepts Medicare and most insurance for 24-hour nursing.
Google reviews
What people say AI summary
Families navigating rehabilitation and long-term care describe a facility with deeply divided experiences, where some found warmth and attentive staff while others encountered serious neglect and unclean conditions.
What reviewers like
- +Kind and attentive staff
- +Consistent nursing and tech team
- +Thoughtful and regular activities
- +Clean and welcoming environment
Things to note
- -Grossly understaffed, especially nights
- -Unsanitary conditions and soiled rooms
- -Food quality deplorable, especially for diets
- -Lack of timely medical response
Summarised from 20 Google reviews. It may not reflect every experience. Read the full reviews at the source.
Locations
Get directions ↗- 📍8615 Lullwater Dr, Dallas, Texas, 75238 Directions ↗