The Key - Formerly 123 Home Care
Google review score
What visitors and families chose to post publicly, not an inspection
Can this service meet the need?
Operational details supplied by the provider unless marked . Confirm them directly before deciding.
- Indicative price
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- Availability
- Not supplied
- No update date supplied. No availability expiry supplied.
- Earliest start
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- Funding accepted
- Not supplied. Ask about private pay, Medicare, Medicaid, VA benefits and long-term care insurance
- Specialist capability
- Not supplied. Confirm experience with every relevant need
- Service area
- Not supplied, office distance does not prove home-care coverage
- Communication and family visibility
- Not supplied
Published pricing details
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No reviewed published price found. Ask the provider for a complete written fee schedule.
About The Key - Formerly 123 Home Care
Specialized Alzheimer’s and dementia care is built into every part of the service, guided by a research-backed method developed with input from geriatricians, neurologists, and psychologists. Caregivers use the Balanced Care Method® to support brain health through daily routines that include reminiscence, puzzles, music, and movement matched to ability. The approach focuses on maintaining identity and reducing anxiety by aligning activities with the person’s history and interests. Services are available for hourly, live-in, or 24/7 support, with plans that adapt as needs change.
Google reviews
What people say AI summary
Setting up care happened within an hour for some, but others faced repeated failures to staff shifts and connect to local offices despite prior service history. Many reviewers reported unqualified or disengaged caregivers and poor administrative follow-through.
What reviewers like
- ＋Quick initial setup
- ＋Flexible scheduling
- ＋Professional caregiver presence
- ＋Tailored care plans
Things to note
- －Unreliable shift coverage
- －Disengaged or underqualified staff
- －Poor internal coordination
- －Rude or unresponsive recruiters
- －Frequent miscommunication
Summarised from 9 Google reviews. It may not reflect every experience. Read the full reviews at the source.
Locations
Get directions ↗- 📍3407 W 6th St Ste 709, Los Angeles, California, 90020 Directions ↗