StoryPoint Shaker Heights website

StoryPoint Shaker Heights

📍 Shaker Heights, Ohio 4.4 Google rating · 50 reviews
Assisted living Dementia care
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Google review score

What visitors and families chose to post publicly, not an inspection

4.4/5
50 Google reviews
Unverified public reviews. Check the provider's state license as well, not instead.

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Funding accepted
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Service area
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Published pricing details

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About StoryPoint Shaker Heights

Private apartments are available for residents needing help with daily tasks, and the community includes a secured area specifically for those living with dementia. Care staff are on site 24 hours a day. Meals are prepared daily by in-house chefs, and programming includes activities designed for people with memory loss. The community follows a model that combines daily support with structured engagement for dementia care.

Google reviews

What people say AI summary

Some families describe thoughtful staff and well-run events, while others report serious concerns about staffing and accountability in memory care.

What reviewers like

  • ＋Outstanding dining service
  • ＋Well-organized special events
  • ＋Staff kindness and attentiveness
  • ＋Clean and attractive facility

Things to note

  • －Inadequate memory care staffing
  • －Unaccountable administration
  • －Concerns about volunteer treatment

Summarised from 20 Google reviews. It may not reflect every experience. Read the full reviews at the source.

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Evidence and freshness: The address, phone, rating and review count come from the provider’s public Google Business Profile, and the description and review summary are written from the provider’s own website and its public reviews. ChooseCare has not inspected this service. Check its license with your state licensing agency before agreeing care. Operational details are provider-supplied and dated above, are not verified by us, and can change, confirm needs, availability, fees and contract terms directly before agreeing care. A listing or a paid advert is not a ChooseCare endorsement. Something wrong? Tell us and we will correct it.