Google review score
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About Shaker Gardens
Spacious private rooms and 120 monthly wellness activities support daily life. Memory care is offered alongside assisted living and skilled nursing. The community emphasizes compassion, dignity, and belonging in its care approach. Support includes 24/7 nursing, medication management, and therapy services on site.
Google reviews
What people say AI summary
The therapy team is repeatedly highlighted across reviews, with multiple families praising their responsiveness and skill, while serious concerns about neglect and hygiene are also present.
What reviewers like
- ＋Therapy team is superb
- ＋Staff are caring and friendly
- ＋Long-tenured staff members
- ＋Helpful with resident transitions
Things to note
- －Reports of neglect and dehydration
- －Poor cleanliness and smells
- －Inconsistent front desk service
Summarised from 20 Google reviews. It may not reflect every experience. Read the full reviews at the source.
Locations
Get directions ↗- 📍3550 Northfield Rd, Shaker Heights, Ohio, 44122 Directions ↗