Home Instead website

Home Instead

📍 Melrose, Massachusetts 4.8 Google rating · 48 reviews
Home care Dementia care

Google review score

What visitors and families chose to post publicly, not an inspection

4.8/5
48 Google reviews
Unverified public reviews. Check the provider's state license as well, not instead.

Can this service meet the need?

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Indicative price
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Availability
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Funding accepted
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Specialist capability
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Service area
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Communication and family visibility
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Published pricing details

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About Home Instead

Care starts with a free consultation to match seniors with trained caregivers for in-home support, often beginning within 48 hours. The agency provides non-medical assistance with daily tasks, meal prep, transportation, and medication reminders, along with dedicated memory care for Alzheimer’s and other dementias. Its caregivers follow a person-centered approach shaped by input from a gerontologist and are trained to respond to cognitive and behavioral symptoms while supporting safety at home. Families use the service for short-term respite or long-term companionship and care.

Google reviews

What people say AI summary

24-hour care was quickly arranged for a recovering family member, with multiple reviewers noting rapid response and around-the-clock support.

What reviewers like

  • +Responsive office staff
  • +Caregivers become like family
  • +Rapid placement of care pros
  • +Consistent 24/7 coverage

Things to note

  • -Some aides didn't work out

Summarised from 20 Google reviews. It may not reflect every experience. Read the full reviews at the source.

Locations

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  • 📍One Nelson Terrace 1st Floor, Melrose, Massachusetts, 02176 Directions ↗
Evidence and freshness: The address, phone, rating and review count come from the provider’s public Google Business Profile, and the description and review summary are written from the provider’s own website and its public reviews. ChooseCare has not inspected this service. Check its license with your state licensing agency before agreeing care. Operational details are provider-supplied and dated above, are not verified by us, and can change, confirm needs, availability, fees and contract terms directly before agreeing care. A listing or a paid advert is not a ChooseCare endorsement. Something wrong? Tell us and we will correct it.