Grande Pointe Healthcare Center website

Grande Pointe Healthcare Center

📍 Richmond Heights, Ohio 3.7 Google rating · 110 reviews
Nursing homes Dementia care

Google review score

What visitors and families chose to post publicly, not an inspection

3.7/5
110 Google reviews
Unverified public reviews. Check the provider's state license as well, not instead.

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About Grande Pointe Healthcare Center

A person-centered approach guides care planning, with input from residents and families shaping daily support. Memory care services are available for those with Alzheimer’s or dementia. The facility uses a Patient Care Coordinator, a registered nurse who connects clinical teams and tracks care plans. Events like family nights and community outings are part of the schedule.

Google reviews

What people say AI summary

Families describe a facility where serious lapses in monitoring and staff conduct coexist with moments of attentive care and leadership responsiveness.

What reviewers like

  • +Friendly and approachable staff
  • +Clean and well-maintained facility
  • +Administrator addresses concerns promptly
  • +On-site dialysis center

Things to note

  • -Inconsistent monitoring of residents
  • -Staff unprofessionalism and refusal to assist
  • -Poor handling of patient boundaries

Summarised from 20 Google reviews. It may not reflect every experience. Read the full reviews at the source.

Locations

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Evidence and freshness: The address, phone, rating and review count come from the provider’s public Google Business Profile, and the description and review summary are written from the provider’s own website and its public reviews. ChooseCare has not inspected this service. Check its license with your state licensing agency before agreeing care. Operational details are provider-supplied and dated above, are not verified by us, and can change, confirm needs, availability, fees and contract terms directly before agreeing care. A listing or a paid advert is not a ChooseCare endorsement. Something wrong? Tell us and we will correct it.