Good Shepherd Community Care website

Good Shepherd Community Care

📍 Newton, Massachusetts 4.1 Google rating · 22 reviews
Hospice Dementia care

Google review score

What visitors and families chose to post publicly, not an inspection

4.1/5
22 Google reviews
Unverified public reviews. Check the provider's state license as well, not instead.

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About Good Shepherd Community Care

Enrollment in the GUIDE Model runs from July 2025 through June 2032, offering structured support for people living with dementia and their caregivers. A team of nurse practitioners leads the program, focusing on reducing stress and delaying nursing home placement. Care is coordinated through Medicare’s national demonstration project, emphasizing person-centered approaches. The service is part of a nonprofit hospice provider’s broader dementia-specific initiatives.

Google reviews

What people say AI summary

The service receives strong praise for compassionate, professional end-of-life care, though some families report serious gaps in responsiveness and coordination. A few describe unacceptable delays and disconnection during critical moments.

What reviewers like

  • +Compassionate, attentive staff
  • +24/7 availability and support
  • +Multilingual team members
  • +Dignified patient treatment

Things to note

  • -Inconsistent nurse responsiveness
  • -Poor weekend coverage
  • -Overworked staff reported

Summarised from 19 Google reviews. It may not reflect every experience. Read the full reviews at the source.

Locations

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Evidence and freshness: The address, phone, rating and review count come from the provider’s public Google Business Profile, and the description and review summary are written from the provider’s own website and its public reviews. ChooseCare has not inspected this service. Check its license with your state licensing agency before agreeing care. Operational details are provider-supplied and dated above, are not verified by us, and can change, confirm needs, availability, fees and contract terms directly before agreeing care. A listing or a paid advert is not a ChooseCare endorsement. Something wrong? Tell us and we will correct it.