Google review score
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Can this service meet the need?
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- Availability
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- Service area
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About Franklin Plaza
Private suites are available for short-term rehabilitation and long-term care, with round-the-clock skilled nursing and seven-day therapy services including physical, occupational, and speech support. The facility includes a secured memory care unit designed for safety, where activities and routines are structured to support residents living with dementia. Staff members often stay for over a decade, contributing to consistent, familiar care. Full-time nurse practitioners and a certified wound nurse are on site.
Google reviews
What people say AI summary
The facility has serious problems despite some strong praise from certain residents.
What reviewers like
- ＋Therapy team is excellent
- ＋Staff show they care
- ＋Kind and compassionate personnel
- ＋Unexpected personal touches
Things to note
- －Reports of abuse and neglect
- －Unsanitary conditions and infections
- －Poor discharge and therapy management
- －Rude and dismissive staff
Summarised from 20 Google reviews. It may not reflect every experience. Read the full reviews at the source.
Locations
Get directions ↗- 📍3600 Franklin Blvd, Cleveland, Ohio, 44113 Directions ↗