Crossroads Hospice & Palliative Care website

Crossroads Hospice & Palliative Care

Hospice Dementia care

Google review score

What visitors and families chose to post publicly, not an inspection

2.0/5
28 Google reviews
Unverified public reviews. Check the provider's state license as well, not instead.

Can this service meet the need?

Operational details supplied by the provider unless marked . Confirm them directly before deciding.

Not yet confirmed by provider
Indicative price
Ask for a complete written fee
Availability
Not supplied
No update date supplied. No availability expiry supplied.
Earliest start
Ask provider
Funding accepted
Not supplied. Ask about private pay, Medicare, Medicaid, VA benefits and long-term care insurance
Specialist capability
Not supplied. Confirm experience with every relevant need
Service area
Not supplied, office distance does not prove home-care coverage
Communication and family visibility
Not supplied

Published pricing details

Reviewed public prices are separate from provider-confirmed fees and estimates. They may cover only one care type or package.

No reviewed published price found. Ask the provider for a complete written fee schedule.

About Crossroads Hospice & Palliative Care

Since 1995, Crossroads Hospice & Palliative Care has delivered end-of-life support through regular nursing visits, symptom management, and 24/7 on-call availability. The team includes nurses, aides, social workers, chaplains, and volunteers who provide care in homes, assisted living facilities, or hospitals. Unique offerings include the Gift of a Day program, which creates meaningful experiences for patients, and Life Journals to document personal stories. For patients living with dementia, staff offer specialized support through consistent visits and non-medical care like companionship and light housekeeping.

Google reviews

What people say AI summary

The service is deeply polarized, with some families receiving compassionate, reliable end-of-life care while others report severe lapses in professionalism, communication, and basic duties.

What reviewers like

  • +Compassionate and supportive staff
  • +24/7 care in final stages
  • +Trustworthy and competent teams
  • +Responsive to family needs

Things to note

  • -Frequent no-shows by aides and nurses
  • -Poor communication and follow-up
  • -Disorganized intake and record handling

Summarised from 20 Google reviews. It may not reflect every experience. Read the full reviews at the source.

Locations

Get directions ↗
  • 📍9775 Rockside Rd Suite 270, Valley View, Ohio, 44125 Directions ↗
Evidence and freshness: The address, phone, rating and review count come from the provider’s public Google Business Profile, and the description and review summary are written from the provider’s own website and its public reviews. ChooseCare has not inspected this service. Check its license with your state licensing agency before agreeing care. Operational details are provider-supplied and dated above, are not verified by us, and can change, confirm needs, availability, fees and contract terms directly before agreeing care. A listing or a paid advert is not a ChooseCare endorsement. Something wrong? Tell us and we will correct it.