Brookdale The Heights website

Brookdale The Heights

📍 Houston, Texas 4.4 Google rating · 45 reviews
Assisted living Dementia care
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Google review score

What visitors and families chose to post publicly, not an inspection

4.4/5
45 Google reviews
Unverified public reviews. Check the provider's state license as well, not instead.

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Funding accepted
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Service area
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Communication and family visibility
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Published pricing details

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About Brookdale The Heights

Spacious floor plans with natural light are available for residents needing assistance with daily tasks. The community provides 24/7 staff support, medication management, and help with bathing or dressing. Memory care services include structured routines and staff trained in dementia support. Basic utilities and maintenance are included.

Google reviews

What people say AI summary

Residents and families consistently highlight the caring and attentive nature of the staff, with many describing them as loving, patient, and going above and beyond in challenging moments, including emergencies and long-term care transitions.

What reviewers like

  • ＋Caring and attentive staff
  • ＋Responsive during emergencies
  • ＋Personalized attention to residents
  • ＋Supportive during care transitions

Things to note

  • －Inconsistent staffing responsiveness at night
  • －Declining care quality over time
  • －Poor communication with families

Summarised from 20 Google reviews. It may not reflect every experience. Read the full reviews at the source.

Locations

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Evidence and freshness: The address, phone, rating and review count come from the provider’s public Google Business Profile, and the description and review summary are written from the provider’s own website and its public reviews. ChooseCare has not inspected this service. Check its license with your state licensing agency before agreeing care. Operational details are provider-supplied and dated above, are not verified by us, and can change, confirm needs, availability, fees and contract terms directly before agreeing care. A listing or a paid advert is not a ChooseCare endorsement. Something wrong? Tell us and we will correct it.