Brookdale Senior Living Inc. website

Brookdale Senior Living Inc.

📍 Brentwood, Tennessee 2.9 Google rating · 72 reviews
Assisted living Dementia care
✎ Bookmark provider Visit website ↗

Google review score

What visitors and families chose to post publicly, not an inspection

2.9/5
72 Google reviews
Unverified public reviews. Check the provider's state license as well, not instead.

Can this service meet the need?

Operational details supplied by the provider unless marked . Confirm them directly before deciding.

Not yet confirmed by provider
Indicative price
Ask for a complete written fee
Availability
Not supplied
No update date supplied. No availability expiry supplied.
Earliest start
Ask provider
Funding accepted
Not supplied. Ask about private pay, Medicare, Medicaid, VA benefits and long-term care insurance
Specialist capability
Not supplied. Confirm experience with every relevant need
Service area
Not supplied, office distance does not prove home-care coverage
Communication and family visibility
Not supplied

Published pricing details

Reviewed public prices are separate from provider-confirmed fees and estimates. They may cover only one care type or package.

No reviewed published price found. Ask the provider for a complete written fee schedule.

About Brookdale Senior Living Inc.

Assisted living at Brookdale includes help with daily tasks like bathing, dressing and medication management. The care plan adjusts to individual needs, with staff available 24 hours a day. Memory Care is offered for those living with Alzheimer’s or other forms of dementia, using structured routines and secure spaces. Programs focus on social connection, daily engagement and maintaining independence.

Google reviews

What people say AI summary

Multiple reviews cite sudden, unexplained billing increases of hundreds or thousands of dollars, often without notice or justification, alongside unresolved requests for financial records and repeated complaints about back-charging and opaque itemized statements.

What reviewers like

  • ＋Caring caregivers mentioned
  • ＋Well-maintained common areas
  • ＋Responsive local staff at times

Things to note

  • －Unsanitary living conditions
  • －Chronic understaffing
  • －Unexplained and steep rate hikes
  • －Lack of response on record requests
  • －Theft by staff reported

Summarised from 20 Google reviews. It may not reflect every experience. Read the full reviews at the source.

Locations

Get directions ↗
  • 📍105 Westwood Pl #400, Brentwood, Tennessee, 37027 Directions ↗
Evidence and freshness: The address, phone, rating and review count come from the provider’s public Google Business Profile, and the description and review summary are written from the provider’s own website and its public reviews. ChooseCare has not inspected this service. Check its license with your state licensing agency before agreeing care. Operational details are provider-supplied and dated above, are not verified by us, and can change, confirm needs, availability, fees and contract terms directly before agreeing care. A listing or a paid advert is not a ChooseCare endorsement. Something wrong? Tell us and we will correct it.