Brookdale Lake Highlands
Google review score
What visitors and families chose to post publicly, not an inspection
Can this service meet the need?
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- Availability
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- Funding accepted
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- Specialist capability
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- Service area
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About Brookdale Lake Highlands
Well-lit apartments with natural light from large windows are standard across the community. Staff respond to emergencies 24 hours a day. Memory care is offered, with programs designed for people living with Alzheimer’s and other forms of dementia. The community supports residents with diabetes through specialized care services.
Google reviews
What people say AI summary
The community is widely regarded as a warm, well-cared-for place for seniors, though some express serious concerns about staffing and management. A few had negative experiences.
What reviewers like
- ＋Caring and friendly staff
- ＋Strong sense of community
- ＋Personalized resident care
- ＋Well-organized activities
Things to note
- －Understaffed during some periods
- －Slow maintenance repairs
- －Inconsistent food quality
Summarised from 20 Google reviews. It may not reflect every experience. Read the full reviews at the source.
Locations
Get directions ↗- 📍9715 Plano Rd, Dallas, Texas, 75238 Directions ↗